If for any reason payments are billed/collected for shipments that exceed the Shipping Protection Limit, the excess amount will be returned to the subscriber. Route is not liable for more than $250,000 for any one vessel or conveyance per any one account of the Assured, except that in the following cases, this insurance shall not cover more than: $5,000 any one package or shipment, $2,500 any one package or shipment containing a laptop or tablet computer, mobile/smart phone or watch (“Shipping Protection Limit”).Īny shipments that exceed Route’s Shipping Protection Limit will not be covered by Route Shipping Protection. The Policy does not cover the following without a specific written amendment from Route (collectively the “Policy Exclusions”):Īutomobiles and Motorcycle Glass windows, plate glass and similar goods Bagged Goods Jewelry (valued in excess of $1500) Boats & Yachts Live Animals Cass Lumber Ceramic, marble or granite tiles, slab blocks, countertops or statues Negotiable Papers Cigarettes and Other Tobacco Products Perishable Commodities Computer memory modules & Cards Pharmaceutical Drugs Cotton Precious Stones and Metals Fine Arts (valued in excess of $10,000 per piece) Scrap Metal Steel Metal and Steel Metal Products Flowers Securities Fresh foods (excepting frozen beef and pork in refrigerated containers) Used Household Goods and Personal Effects. If You elect to add packages to the Route Policy, Route will provide You with a link to a summary of the Route Policy and instructions to file a notice of loss. You have the option of obtaining protection from an alternative source or not at all. Upon Your agreement to these Terms, the Route Platform and access to the Policy will be activated on Your site.Īs a customer of a merchant that offers Route Shipping Protection, Your election to add packages to the Route Policy is entirely optional. The Route Platform may, from time to time at Route’s sole discretion, test cost variances to identify the optimal conversion rate. If Your customers opt into Route Shipping Protection, this charge will appear for such customers to review and verify at checkout. Route reserves the right to change its pricing at any time. Route may require evidence of the customer’s request before processing the claim.Īs a merchant, upon addition of Your billing information to Your Route Account, a widget will go live on Your website. Merchants cannot file a claim on behalf of a customer unless specifically requested by that customer. Route’s offer of shipping protection is not intended to provide insurance to You or Your customers directly, and neither You nor Your customers are an insured or an additional insured under the Policy (the foregoing being, collectively, “Route Shipping Protection”).
The Policy extends coverage to online purchases that are lost or damaged while in transit or “porch pirated” (meaning the carrier reports the status as “delivered” but the parcel has been stolen from the delivery address and a police report has been filed) where the transportation of such purchases is tracked through Route. In order for Route to extend shipping protection to a consumer, Route’s licensed producer (Safe Order Solutions, LLC) procures a cargo insurance policy via authorized insurance underwriters (“the Underwriters”) and the Underwriters designate Route as the named insured. Route Shipping Protection is subject to and strictly limited by the terms of the Route Policy. You have any problems with your received order? Please visit: Ī summary of the Route Policy (Route’s cargo insurance policy) can be found at. Your orders with Route finance reforestation and other projects that remove carbon in the atmosphere.Guarantee safe delivery of your packages by protecting them against loss, theft, or damage.Route keeps tabs on your deliveries so you don’t have to.Premium Tracking system: Never miss an update!.
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